Terms of Service

Welcome to inov8.digital. These Terms of Service (“Terms”) govern your use of our website, services, and any related offerings provided by inov8.digital, a creative web design and digital solutions agency based in Northern Ireland.

By using our website or engaging our services, you agree to these Terms. Please read them carefully before proceeding.

1. Services Provided

inov8.digital provides creative digital services including, but not limited to:

• Website design and development

• Web application builds

• AI chatbot and automation solutions

• Branding, SEO, and digital marketing support

Project details, pricing, and deliverables are agreed individually in proposals or contracts before commencement.

2. Client Responsibilities

To allow us to deliver services effectively, clients agree to:

• Provide accurate and timely information and materials (e.g. text, images, access credentials).

• Respond to feedback requests and approvals within agreed timelines.

• Obtain necessary permissions for any content provided.

Clients are responsible for the accuracy and legality of all content supplied for their website, application, or campaign.

3. Payment Terms

• Payment schedules will be defined in project agreements or invoices.

• Deposits may be required before project work begins.

• Late payments may result in suspension of services or additional administrative fees.

• All fees must be paid in full before launch or delivery of final assets, unless otherwise agreed.

4. Intellectual Property

• inov8.digital retains ownership of all original code, designs, and concepts until full payment is received.

• Upon full payment, ownership of final deliverables (such as website files, graphics, and applications) will transfer to the client, except where third-party tools or licenses apply.

• We may showcase projects in our portfolio and marketing unless otherwise agreed in writing.

5. Third-Party Services

Our work may integrate third-party services (e.g. hosting platforms, APIs, plugins).

• We are not responsible for the functionality, uptime, or changes in terms of those third-party services.

• Clients remain responsible for maintaining any required third-party licensing or subscription fees.

6. Revisions and Support

• Projects typically include a set number of revisions, as outlined in the project agreement.

• Additional revisions or feature requests may incur extra costs.

• Post-launch support and ongoing maintenance are available under separate agreements.

7. Limitation of Liability

• While we take care to deliver high-quality services, inov8.digital cannot guarantee absolute security, error-free code, uninterrupted service, or specific business results.

• We are not liable for indirect losses, including lost data, revenue, or reputation, arising from use of our services.

• Our total liability will not exceed the amount paid by the client for the applicable service.

8. Termination

Either party may terminate an agreement by written notice if the other materially breaches these Terms or the project agreement.

• If terminated by the client, work completed up to termination will be invoiced.

• Deposits are non-refundable unless otherwise stated.

9. Privacy & Data Protection

We handle client and user data responsibly in compliance with UK GDPR and data protection laws. Please see our Privacy Policy for full details.

10. Governing Law

These Terms are governed by the laws of Northern Ireland, United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of Northern Ireland.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with the revised date. Your continued use of our services or website constitutes acceptance of any updates.

12. Contact Us

For questions regarding these Terms, please contact us at:

inov8.digital
Carrickfergus, Northern Ireland
Email: hello@inov8.digital